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How does Pohlman provide reliable reporting services anywhere in the USA?
Who will I contact to check on the status of my transcript?
Will someone contact me to confirm my scheduled deposition?
How do I obtain a username and password?
Will I pay more going through Pohlman to schedule my depositions?
What is your normal turnaround time for a transcript or video?
Will I be receiving my work directly from the reporter or videographer?
Does Pohlman have experience handling large cases?
How do I pay you for the services I schedule?
Does Pohlman adjust the transcript margins and line count?
Can I receive a copy of my transcript by email?
How does teleconferencing work?
Does Pohlman arrange for conference rooms to conduct your deposition?
Where is Pohlman located?
Q: How does Pohlman provide reliable reporting services anywhere in the USA?
A: Pohlman has a 15 year history of success doing just that! First, we have an incredible team of in-house reporters who do outstanding work. When the situation arises, these great reporters travel wherever our clients need them. Second, during all of our many years in business, we have been involved in nationwide, technical litigation that has allowed us to build a network of talented reporters and videographers all across the country. As a result we enjoy a solid relationship with these skilled professionals. And, best of all, it is a Win/Win for everyone. Our partners enjoy the repeat business we provide them, and Pohlman cherishes the reliability and responsiveness they bring to their work. They know us, we know them, and the result is a tight knit team you, the client, can count on day in and day out.
Our everyday goal is to provide you with a high quality transcript and video of your deposition, on-time, and at a fair price.
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Q: Who will I contact to check on the status of my transcript?
A: You will simply need to contact us. We coordinate all the court reporting and litigation support services you request so that you do not have to worry something is ‘falling through the cracks’. We are in constant communication with our reporters, videographers, and other service providers to make sure we meet your delivery deadline.
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Q: Will someone contact me to confirm my scheduled deposition?
A: Yes. A Scheduling Coordinator will contact you the day before the deposition is scheduled to confirm that the deposition has not been moved or cancelled.
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Q: How do I obtain a username and password?
A: Simply proceed to the Schedule Services section of this website and fill in your email address and a password of your choice. We will send you a confirmation by email as a reminder. You may change any of your profile data along with a new password during any visit to our site.
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Q: Will I pay more going through Pohlman to schedule my depositions?
A: You will be charged the prevailing local rates for the location where your deposition is conducted. We work very hard to insure you are billed a fair price for any of the services we perform for you.
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Q: What is your normal turnaround time for a transcript or video?
A: Our regular rates apply to our standard 10 day delivery schedule. Should you require faster delivery, we can accommodate you with delivery times ranging from overnight to 5 days. Rush rates do apply in these cases.
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Q: Will I be receiving my work directly from the reporter or videographer?
A: No. All products will be sent to you from Pohlman. Our Quality Control personnel meticulously check all transcripts and videos. We review each transcript for compliance to Pohlman's high quality standards.
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Q: Does Pohlman have experience handling large cases?
A: Yes, most definitely. Pohlman has been managing nationwide litigation since its beginning in 1990. Our people understand the unique challenges of these cases, and we do it routinely every single day. Let us help you manage your caseload!
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Q: How do I pay you for the services I schedule?
A: Payment is required within 60 days after the service is complete. We do require Secure Payment for firms where we have no payment history. Our Client Service staff will contact you to obtain credit card information. Be assured your credit card will NOT be charged as long as payment arrives in our office within 60 days. We also offer COD terms if that method of payment is more convenient for you. In that case, a check for the amount due will be collected when your transcript or video is delivered to you.
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Q: Does Pohlman adjust the transcript margins and line count?
A: No. Pohlman has built its reputation on ethics and honesty. Every transcript we send you is the original work product of the certified shorthand reporter. We do not modify margins or line count.
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Q: Can I receive a copy of my transcript by email?
A: Yes. We can create a version of the transcript called an e-Transcript™. We provide a link on our website so that you can download the software to view and print these files on your computer. The software is free. And, this file format is ‘fire wall’ friendly!
Click here to download the e-Transcript™ Viewer.
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Q: How does teleconferencing work?
A: Many locations allow us to offer this service. We set up the toll-free conference number in advance of the deposition. You may then contact us by phone or sign up on our website to register and get the attendance password. On the day of the deposition, all registered attendees can then dial in and participate. Telephone costs are shared by the participants equally. This is a great way to save travel time and expense!
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Q: Does Pohlman arrange for conference rooms to conduct your deposition?
A: Yes. We can arrange the appropriate size room for you anywhere in the country. Simply let us know how many people will need to be accommodated, and we will take care of the details for you. If you are flexible with the location, we can often arrange this at no charge to you. Also, should you desire videoconferencing for participants who cannot physically attend, let us know and we will make sure this requirement is addressed as well.
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Q: Where is Pohlman located?
A: We are located in downtown St. Louis, approximately 15 miles from Lambert International Airport. Many hotels and restaurants are within a short walk. Let us know your plans, and we can help you with suggestions on where to stay and relax while you are in town.
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